Welcome to our Wholesale Policies

Wholesale Information

Last Updated: January 01, 2024

Eligibility and Policies

To qualify for a wholesale account with Gardenhammock, you (“the retailer”) must either operate a physical store, with or without an accompanying online presence, or be an established online-only seller. We thoroughly review and vet all potential buyers to ensure a good fit and confirm the legitimacy of your business operations. Please note, selling our products on third-party platforms (such as Etsy, eBay, Amazon) or purchasing items for personal use is strictly prohibited. We reserve the right to deny any application or cancel orders post-approval for any reason.

Pricing

All displayed prices are in British Pounds (GBP). Wholesale rates are exclusively available to qualified retailers intending to resell our products either online or in-store. Promotional or bulk purchases may not qualify for wholesale pricing but could be eligible for a discount. Please contact us for more details.

Additional Discounts

Wholesale accounts benefit from significant discounts and are generally not eligible for further reductions. However, additional discounts may be offered during specific promotions or for high-volume orders under a mutually agreed-upon contract. Orders using unauthorized discount codes at checkout will be canceled.

Payment Terms

All orders must be paid for upfront prior to shipment.

Shipping

All items are shipped from our warehouse in London, United Kingdom. Retailers are responsible for all import duties and taxes, which are not included in the shipping costs.

Free Shipping: Qualify for free shipping on all products purchased through our website.

Fulfillment

Orders are typically processed within 1-2 business days after payment has been received, unless otherwise specified.

Returns and Damages

All items undergo a quality check before dispatch. Please inspect your delivery upon arrival and report any discrepancies or damages within 5 days to ensure prompt resolution.

Contact Us

For wholesale inquiries, order placement, or discussing potential issues with received goods, please reach out via:

Email: Support@gardenhammock.co.uk
Phone: +44 20 8040 1785

We look forward to partnering with you and providing your business with quality products and excellent service.