Welcome to our Warranty & Replacement Policy

At Garden Hammock, we stand behind the quality of our products and offer a one-year warranty for all products purchased from our store. Our warranty ensures that you can shop with confidence, knowing that we are committed to your satisfaction.

Warranty Coverage (Warranty & Replacement Policy)

Our one-year warranty covers:

  • Defects in materials and workmanship under normal use
  • Any malfunctioning or failure of the product

How to Claim Your Warranty

To claim your warranty, please follow these steps:

  1. Contact our Customer Support Team:
  2. Provide the following information:
    • Order number
    • Description of the issue
    • Photos or videos of the defective product

Our team will review your claim and, if approved, will provide you with instructions for the return or replacement of the product.

Replacement Policy

If your product is found to be defective and within the warranty period, we will:

  • Replace the product with a new one at no additional cost
  • Cover all shipping costs associated with the replacement

Conditions for Warranty and Replacement

  • The warranty is valid for one year from the date of purchase.
  • The warranty does not cover damage caused by misuse, accidents, or alterations to the product.
  • The warranty is only applicable to products purchased directly from Gardenhammock.

Have Any Questions?

Our Customer Support Team is available 24/7 to assist you with any questions or concerns regarding your warranty or replacement claim.

📞 Phone: +44 20 8040 1785
📧 Email: Support@gardenhammock.co.uk


Thank you for reading our Warranty & Replacement Policy Garden Hammock