Welcome to our Shipping Policy

Is Shipping Free?

Yes, we offer tracked FREE shipping on all orders, which costs £0.

How Long Will My Order Take to Dispatch?

We aim to handle and dispatch your order within 1 to 3 business days. For more details, please contact us at Support@gardenhammock.co.uk.

How Long Will My Order Take to Ship?

For standard tracked shipping, it takes 5 to 8 working days to arrive after dispatch.

Can I Track My Order?

Yes, you can. Five working days after your parcel is shipped, you will receive an email with the courier’s details and your consignment number to track your order.

Can I Change My Address?

If you need to change your address, please contact us at Support@gardenhammock.co.uk before your item has been dispatched.

Can I Get Delivery to Countries Outside of the UK?

For deliveries outside of the UK, please contact us for accurate information.

For further assistance, please email our customer service department at support@gardenhammock.co.uk. For more information, visit our FAQ page.